The Sego Lily Center for the Abused Deaf (“Sego Lily,” “we,” “our,” or “us”) operates this website to provide information and services to the public. We are committed to protecting the privacy of individuals who visit our website or interact with us online. This Privacy Notice is provided in accordance with Utah Code § 63A-19-402.5 and Utah Admin. Code R895-8, and explains how we collect, use, and protect personal data.

This website is operated by:

Sego Lily Center for the Abused Deaf
A nonprofit victim-services organization (contracted with state agencies and considered a governmental entity only for purposes of specific audits or grants).

For questions about this Privacy Notice or our privacy practices, you may contact:

Sego Lily Center for the Abused Deaf
Email: info@segolily.org

Mailing Address / Office Locations:

• Salt Lake City Office
  5411 S. Vine St. Unit 4B
  Salt Lake City, UT 84107
  Main Office Video Phone (daytime): (385) 474-2083
• St. George Office
  1031 S Bluff St #108
  St. George, UT 84770
  Phone (daytime): (435) 216-9618

Emergency & Crisis Support Contacts

• Emergency 24/7
  • 988 Call Only
  • 988 Text Only
    Immediate assistance for crisis, Deaf-friendly, call or text.
• After Hours & Weekends
  • 855-812-1001 Call Only
    National Deaf Domestic Violence Hotline for evenings, weekends, and holidays.
• Local Offices (Daytime support during regular business hours)
  • Salt Lake City VP: 385-474-2083
  • Saint George: 435-216-9618

These contacts are provided for urgent support and crisis situations. Sego Lily encourages anyone in need to reach out directly to the appropriate hotline or local office.

Sego Lily uses collected data for the following purposes:

• Responding to requests or messages submitted through the website
• Providing information about our services
• Improving website functionality, user experience, and accessibility
• Ensuring security and preventing misuse
• Meeting legal, regulatory, or reporting requirements connected to grants or state contracts

We may disclose your personal data:

• To employees or contractors who need the information to fulfill services
• To third-party service providers (e.g., website hosting, analytics)
• As required by law, subpoena, or government audit
• Never for marketing, sale, or commercial sharing

Sego Lily does not sell personal data and does not share personal data for cross-context behavioral advertising.

Under Utah privacy requirements, users may request:

• Access to the personal data Sego Lily has collected about them
• Correction of inaccurate personal data

To request access or correction, email director@segolily.org

Sego Lily uses reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access, disclosure, alteration, or loss.

Security measures include:

• Encrypted website connections (HTTPS/TLS)
• Restricted access to personal information
• Secure servers and firewalls
• Regular system updates and vulnerability prevention practices
• Staff training in privacy and confidentiality

While we take strong precautions, no system can guarantee absolute security.

This Privacy Notice may be updated periodically to reflect changes in laws, regulations, or organizational practices.

The “Last Updated” date will always be posted at the top of this page.

If you believe your personal data has been misused or you wish to submit a privacy complaint, contact:

Sego Lily Center for the Abused Deaf

Sego Lily uses PayPal to securely process online donations. When you make a donation through our website, you are redirected to PayPal’s secure payment platform. Sego Lily does not collect or store full credit card numbers, bank account numbers, or other sensitive payment information.

PayPal may collect the following information as necessary to process your donation:

• Name
• Email address
• Billing or mailing address (if required for the transaction)
• Payment method information (such as credit/debit card details or PayPal account details)

All payment details are collected, encrypted, and processed directly by PayPal, not by Sego Lily. PayPal does not share full credit card numbers or complete financial information with us; we only receive confirmation of your donation, the amount, and the basic donor information you choose to provide.

For more information about how PayPal handles personal data, please review the PayPal Privacy Statement on PayPal’s website.

When you request or schedule an appointment through our website, we collect the following information from you via an online form:

• Your name
• Email address
• Phone number (if provided)
• Your preferred date and time for the appointment
• Your preferred office location (in-person offices or telehealth)
• A message or comment field where you may share any relevant context or request

We also record metadata associated with your submission, such as the time of submission, and standard technical data (e.g., IP address) to ensure proper processing, security, and system functionality.

All appointment requests are transmitted to us via a secure third-party form and scheduling service that we embed in our website. The service provider handles your submitted information on our behalf, but does not require you to include sensitive trauma- or health-specific details in the form. We strongly recommend not disclosing deeply sensitive or trauma-related information here; instead, we will address those details in a safe, private setting once you are in contact with our team.

We use the information you provide only to contact you, coordinate your appointment, and ensure we offer the correct services. We do not sell or share the submitted personal data for marketing or other external uses.

For more details on how your data is protected, see our Security Measures section of this Privacy Notice.